California College Registry

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California College Registry

Overview

The California Community College system is a vast network of institutions dedicated to providing accessible, affordable, and quality education. To better align with the system's mission and serve its diverse student body, a comprehensive redesign of the registry, job fair websites, and job application platforms was undertaken. The primary goal was to create a more visually appealing, user-friendly, and inclusive online experience that reflects the dynamic nature of the community college initiative.

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My Role

Customer Insights & Ideation

I partnered with three project managers and one other lead designer to uncover insights and translate concepts into features that address customer behaviors and motivations.

Experience Strategy & Vision

I created frameworks and prototypes to share the vision, design principles, and content strategy. This helped to evangelize ideas, gain alignment, and drive decision-making.

Planning & Scope Definition

I defined the product with my project manager partners. I evangelized customer goals and balanced business goals. I prioritized and negotiated features for launch and beyond.

Oversight & Coordination

I designed across and collaborated with seven platform designers and their PM partners to translate product features for each platform context.

Design Execution & Validation

I designed down on web, Android, iOS, and web-app mobile. I executed journeys, wireframes, prototypes and design specs.

Design Leadership

I designed up and presented works to gain buy‐in from executives, senior stakeholders, and many other teams throughout the project lifecycle.

Process

Needs Assessment and Research

  • User Research: In-depth interviews and surveys were conducted with students, faculty, staff, and employers to understand their needs, pain points, and expectations.
  • Competitive Analysis: Existing community college and job-seeking platforms were analyzed to identify best practices and potential improvements.
  • Accessibility Audit: A thorough review was conducted to ensure compliance with accessibility standards and to make the platforms accessible to users with disabilities.

Design and Development

  • Visual Identity: A new visual identity was developed to align with the California Community College's branding and to reflect the diversity and inclusivity of the system.
  • User Interface (UI) Design: A clean, intuitive, and responsive UI was created to enhance user experience across different devices.
  • Information Architecture: The information architecture was reorganized to improve navigation and make it easier for users to find what they need.
  • Accessibility Features: Built-in accessibility features, such as screen reader compatibility and keyboard navigation, were implemented to ensure inclusivity.

Testing and Iteration

  • Usability Testing: The redesigned platforms were tested with a diverse group of users to identify any issues and gather feedback.
  • Iterative Design: Based on the testing results, the design was refined and improved to address any usability concerns.
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Outcome

The redesign of the California Community College registry, job fair websites, and job application platforms has been a success in achieving its goals of creating a more visually appealing, user-friendly, and inclusive online experience. By focusing on user needs, accessibility, and a strong visual identity, the project has helped to position the California Community College system as a leader in providing accessible and equitable education and career opportunities.

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